1. Information We Collect
We collect two types of information from visitors to our website:
- Personal Information: This refers to information that can be used to identify you personally, such as your name, email address, phone number, billing information, and any other details you provide when filling out forms or signing up for services.
- Non-Personal Information: This includes data that cannot identify you personally, such as your IP address, browser type, device type, and general usage data, such as the pages you visit on the site.
2. How We Collect Information
We collect information in the following ways:
- Information You Provide to Us: When you fill out forms on our website (such as for booking a VR session, contacting us, or subscribing to our newsletter), we collect the information you provide, including your name, email address, phone number, and other relevant details.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interaction with our website. This helps us improve your experience and understand how you use our site.
- Analytics: We may use third-party analytics tools (such as Google Analytics) to collect non-personal information about your interaction with the site, such as how you arrived at the website, how long you stayed, and what actions you took on the site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: We use your information to process bookings, provide customer support, and enhance your experience at our VR Zone.
- To Communicate with You: We may use your contact information to send you important updates regarding your bookings, offers, promotions, and any changes to our services.
- To Personalize Your Experience: Non-personal information may be used to analyze how users interact with the site, allowing us to optimize content and functionality.
- For Marketing and Promotional Purposes: We may send you marketing communications about new services, promotions, or offers that we believe may interest you. You can opt-out of receiving these communications at any time.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, customer support, and other essential services. These third parties are required to use your information only to provide the services we request.
- Legal Compliance: We may disclose your personal information if required by law or in response to a legal process, such as a subpoena, court order, or government inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. You will be notified via email or notice on our website if such a transfer occurs.
5. Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can request to access, update, or correct the personal information we hold about you by contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions in the email or by contacting us directly.
- Cookie Preferences: You can manage your cookie preferences by adjusting the settings in your web browser. Please note that disabling cookies may impact your experience on our website.
- Delete Your Data: In some cases, you may request that we delete your personal information. However, certain data may need to be retained for legal or operational reasons.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.